Kuromon Sanpei Co., Ltd. (hereinafter referred to as “the Company”) recognizes the importance of personal information obtained from stakeholders and considers its protection a fundamental aspect of our business activities and one of our most important management priorities.

In order to provide safe, secure, and trustworthy services to our customers, we have established the following Privacy Policy, which is shared with all employees and strictly observed.

1. Basic Policy

  1. The Company complies with the Act on the Protection of Personal Information and other applicable laws and regulations. We establish internal rules regarding personal information protection, implement and maintain them, and continuously strive for improvement.
  2. The Company establishes a management system for personal information protection, ensures that these internal rules are communicated to all executives and employees, and enforces strict compliance.
  3. The Company handles personal information only within the scope of the purposes clearly indicated to customers. Except with the customer’s consent or as otherwise permitted by law, we do not disclose or provide personal information to third parties.
  4. The Company keeps personal information accurate and up to date, and takes appropriate measures to prevent unauthorized access, leakage, loss, or damage. We continuously improve and strengthen information security.
  5. The Company responds promptly and sincerely to inquiries and requests from customers regarding their personal information, including requests for disclosure, correction, or deletion.

Kuromon Sanpei Co., Ltd.

2. Purpose of Use of Personal Information

When obtaining personal information from customers, the Company clearly specifies the purpose of use in advance and uses such information only within that scope. If it becomes necessary to use personal information beyond the originally specified purposes, we will notify the customer and obtain their consent before use. The purposes of use of personal information held by the Company are as follows:

  1. Personal information of customers
    • Business negotiations and meetings with customers
    • Shipping of products, documents, etc.
    • Information regarding services, events, etc.
    • Customer support and maintenance services
    • Responses to inquiries and consultations
    • Provision of membership services
    • Service development, surveys, and monitoring activities
    • Fulfillment of contracts
  2. Personal information of job applicants
    • Providing and communicating recruitment information (including internships)
    • Recruitment management within the Company

3. Proper Acquisition of Personal Information

The Company acquires personal information through lawful and fair means.

4. Provision of Personal Information

  1. The Company does not disclose or provide personal information to third parties except in the following cases:
    1. With the customer’s consent
    2. When required by law
    3. When necessary to protect human life, body, or property and it is difficult to obtain the customer’s consent
    4. When outsourcing the handling of personal information within the scope necessary to achieve the purpose of use
    5. When business succession occurs due to merger, company split, transfer of business, or other reasons
  2. Notwithstanding the above, the Company may provide personal information such as address, name, and telephone number to affiliated companies or agents when it is deemed appropriate for service provision or responding to inquiries on behalf of the Company. In such cases, customers may request that such provision be discontinued.

5. Inquiries Regarding Personal Information

For requests regarding disclosure, correction, or deletion of personal information, please contact us via the inquiry form.

6. Other Matters

1. Access Information
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2. Cookies
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